On 09/02/2011 10:52 AM, Derek Rumig wrote: > I had changed this in 3.8.7, but cannot find the right spot in 4.0.1 to > change the default action from Comment to Respond when selecting Resolve > from the actions menu. Anyone find this?
You need to modify the Lifecycles configuration in the actions section. Read /opt/rt4/etc/RT_Config.pm for more about Lifecycles. I believe this has been answered on the list before. FWIW, we have an upcoming blog post about lifecycles which will cover this. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
