Hi, So in CLI you don't have errors. Then I suspect permissions and/or environment variables. I see you do things as root in CLI. Try apache's user.
On Tue, Sep 6, 2011 at 7:14 PM, Paul Fincher <pfinc...@ghs.com> wrote: > Hi Ruslan, > > I have attached the output from calling mason_handler.fcgi directly. I do > get a web page from the handler. What does this tell me? Also there was a > question about distro and SELinux mode: > > [root@flsupport selinux]# uname -a > Linux flsupport.ghs.com 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:53:09 EST > 2011 i686 i686 i386 GNU/Linux > [root@flsupport selinux]# sestatus -v > SELinux status: disabled > > I have also attached my http configuration in hopes it might help. > > Thanks for the help, > Paul > > -----Original Message----- > From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of > Ruslan Zakirov > Sent: Saturday, September 03, 2011 3:27 PM > To: Paul Fincher > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] RT FastCGI configuration Issues > > Hi, > > What happens when you run `perl /opt/rt3/bin/mason_handler.fcgi` from command > line? > Without any options it prints html of the login page right into console. > > On Sat, Sep 3, 2011 at 1:29 AM, Paul Fincher <pfinc...@ghs.com> wrote: >> Hi, >> >> >> >> I am trying to use the FastCGI web handler with RT 3.8.10 and am >> having issues. It appears that rt is unable to login to the database >> when using >> FastCGI: >> >> [Fri Sep 02 16:57:35 2011] [notice] Apache/2.2.17 (Unix) >> mod_ssl/2.2.17 >> OpenSSL/0.9.8e-fips-rhel5 mod_fcgid/2.3.6 mod_perl/2.0.5 Perl/v5.8.8 >> configured -- resuming normal operations >> >> DBI connect('dbname=rt3;host=localhost','rt_user',...) failed: Access >> denied for user 'rt_user'@'localhost' (using password: YES) at >> /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 >> >> Connect Failed Access denied for user 'rt_user'@'localhost' (using password: >> YES) at /opt/rt3/bin/../lib/RT.pm line 206 >> >> Compilation failed in require at /opt/rt3/bin/mason_handler.fcgi line 54. >> >> [Fri Sep 02 16:57:37 2011] [warn] [client myhost] (104)Connection >> reset by >> peer: mod_fcgid: error reading data from FastCGI server >> >> >> >> When logging into the database manually with rt_user I have no issues: >> >>> /usr/local/mysql/bin/mysql -u rt_user -h localhost -p >> >> Enter password: >> >> Welcome to the MySQL monitor. Commands end with ; or \g. >> >> Your MySQL connection id is 173 >> >> Server version: 5.5.10-log Source distribution >> >> >> >> Copyright (c) 2000, 2010, Oracle and/or its affiliates. All rights reserved. >> >> >> >> Oracle is a registered trademark of Oracle Corporation and/or its >> >> affiliates. Other names may be trademarks of their respective >> >> owners. >> >> >> >> Type 'help;' or '\h' for help. Type '\c' to clear the current input >> statement. >> >> >> >> mysql> >> >> >> >> Also when I switch to use the perl handler things work fine: >> >> [Fri Sep 2 21:11:29 2011] [info]: Successful login for pfincher from >> myhost >> (/opt/rt3/bin/../lib/RT/Interface/Web.pm:593) >> >> >> >> I am using apache v2.2.17 and mod_fcgid v2.3.6. Is there something >> stupid I am missing? >> >> >> >> Thanks, >> >> Paul >> >> -------- >> RT Training Sessions (http://bestpractical.com/services/training.html) >> * Chicago, IL, USA — September 26 & 27, 2011 >> * San Francisco, CA, USA — October 18 & 19, 2011 >> * Washington DC, USA — October 31 & November 1, 2011 >> * Melbourne VIC, Australia — November 28 & 29, 2011 >> * Barcelona, Spain — November 28 & 29, 2011 >> > > > > -- > Best regards, Ruslan. > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
