Christian, Just any client or only when the client is an AdminCc AND the Owner?
Kenn LBNL On Fri, Sep 9, 2011 at 2:08 AM, Christian Bauer <sa...@rise-against.eu>wrote: > Hello there.**** > > ** ** > > Maybe you can help me with this issue.**** > > I want RT only to send AdminCC Notifications on ticket create if the client > is not equal to the owner.**** > > ** ** > > I need it because, if an admin creates a ticket on his own behalf, the > other admins should not be notified.**** > > ** ** > > Thank you in advance**** > > ** ** > > Cheers**** > > Chris**** > > ** ** > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
