To whom it may concern,
I are currently using Request Tracker 3.8.8 set up on a Linux server. Upon commenting(replying), and creating tickets in Request Tracker, it fails to send out any emails and I was wondering if you’d be able to provide some assistance with this issue. Looking at the log, I receive the following error: [Tue Sep 20 17:52:33 2011] [info]: <rt-3.8.8-10985-1316541153-1891.21-...@rt3.pts1.adc> #21/429 - Scrip 6 On Correspond Notify Owner, Requestors, Ccs and AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:300) [Tue Sep 20 17:52:33 2011] [error]: Scrip Commit 6 died. - Can't locate object method "set" via package "MIME::Head" at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 392, <GEN39> line 15. I’ve never seen this before, but if you have any insight please let me know, and I can provide you more information if need be. Thank you in advance for your assistance. Daniella Orton 973-610-2679
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
