Anybody? I would greatly appreciate some help. Acknowledgement from the bp team would be nice on my inquiries.
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Izz Abdullah Sent: Thursday, October 20, 2011 8:56 AM To: 'rt-users@lists.bestpractical.com' Subject: [rt-users] Apache not fetching changes after Clearing Mason Cache Ok...I am running on Ubuntu Server 11.04 with RT4.0.2. Anyway, I cleared the mason cache (located at /opt/rt4/var/mason_data/obj/). I have sudo su so that I can get a better look at the directory structure of mason_data and realize, after clearing it, it creates a marker, fine, I assume that is normal. Once apache is restarted it gathers what is served out to the web interface for standard and the callbacks, as well as some other things. I notice there are changes in both the /opt/rt4/share/html/Elements directory, specifically the Tabs file, AS WELL AS both of my current Callbacks, which work now, because somehow I got it when mason decided to grab a fresh copy, but these changes are NOT reflected in the new mason_data directory object files. I thought I had found this solution, for the Callbacks anyway, by running chown root:www-data recursively on the Callbacks folder, but this actually isn't the full fix. I got lucky, apparently. I haven't a clue where mason is pulling the OLD data. Please assist. I know I ask a lot from you guys out there, but this is driving me nuts. Thanks in advance, Izz Izz Abdullah Network & Systems Engineer Hibbett Sporting Goods, Inc.
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