> share/html/Elements/ShowUser is what looks at the system setting or user > preference and dispatches to the right component for display > (ShowUserVerbose vs. ShowUserConcise out of the box). > > You'll need to add a share/html/Elements/ShowUserSuperverbose (note casing > since the preference is lower-cased an then the first letter upper-cased) > and then either Set($UsernameFormat, 'superverbose'); globally and/or write > some Perl in your config to add superverbose to the user preference options. > Something like this might do the trick: > > push @{$RT::Config::META{UsernameFormat}->{WidgetArguments}{Values}}, > 'superverbose'; > $RT::Config::META{UsernameFormat}->{WidgetArguments}{ValuesLabel}{superverbose} > = 'Name, email address, and phone number'; > > That's untested, so give it a shot.
Thanks for quick reply! Will look into it as soon as I'm back from a conference. /Peter -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011