On Wed, Oct 26, 2011 at 10:21:42AM -0700, Joseph Spenner wrote:
> When using the RSS feed option to view a queue, is it possible to
>configure the results such
> that the entry listed under each ticket is the most recent entry rather
>than the first entry
> in the ticket?
You'll need to make a local overlay of Search/Elements/ResultsRSSView
and change the line that returns the content of the create
transaction.
-kevin
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Ok, I was afraid of that. :)
Not being a developer, I'm not sure what to do. I found the file you mentioned:
/opt/rt3/share/html/Search/Elements/ResultsRSSView
Is this the line to edit?
description => $Ticket->Transactions->First->Content,
and change to something intuitive, such as:
description => $Ticket->Transactions->Last->Content,
?
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