There is NOT a check on the individual user admin page for 'Let this user be granted rights'. What details would you like about the Shredder? Basically, I go to the Shredder, input the object as user, pull up the user and shred. Then if I query the shredder again, the account is still there and I am able to click on the user account to get to the user admin page.
-----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley Sent: Monday, November 07, 2011 9:37 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Adding users On 11/07/2011 10:31 AM, Izz Abdullah wrote: > I want to remove them because somehow, they ended up with really odd > permissions which enable them as privileged. I can't see this via > the UI, but it is confirmed when I look at the schema in mysql. So > it has been decided to remove them. I have tried the Shredder and > even after doing that, the user still exists. The old database was > duct taped so much I am unsure of why some things happen the way they > do, but they do. I'm just the cleaner. =) It sounds like they were added improperly the first time, however they were imported. Have you looked at the individual admin user pages at "Let this user be granted rights" checkbox? Shredder reports success even though the user still exists? Can you send details? Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
