Hello, I'm building a new instance of RT to replace our old server. The old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04
When I import the database I can login ok and do this and that. When I come back later or logout, I can't log back in. If I open up the DB on the old server, I can take the password string from my user and paste it in to the new DB. Then I can login for one more session. As I understand it, RT4 re-encrypts the password for every session (it sticks !sha512! in front of it in the DB) but I'm obviously missing something somewhere as it can't read these passwords that it's encrypted. Can anyone point me in the right direction?
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