On Thu, Dec 8, 2011 at 14:46, Bart <b...@pleh.info> wrote: > sub Prepare { > my $self = shift; > my $new_value = $self->TicketObj-> FirstCustomFieldValue( 'Teller New' ) > + 5; > $self->TicketObj->AddCustomFieldValue(Field => 'Teller New', Value => > $new_value, RecordTransaction => 0 ); > return 1; > }
You should move all this code into Commit. Don't change objects during prepare. -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012