Is there any way to build a query within RT (4.04) to query more than the ticket table? Specifically I am trying to build a dashboard that will email users any ticket they updated yesterday. I have one that is current user and last updated is yesterday, but if someone else updates it after it doesn't show as lastupdatedby is changed.
Any thoughts? Sent from my iPhone -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
