<<snip>>
This is going to shred about 30,000 tickets, and a huge number of Users. Does the shredding have to be done on a quiet system? I've shred a few tickets while we were live without issue... I'm just worried that I kick off a process to shred a large volume and it chokes my server out. Any experience/input is appreciated. You can limit the number of tickets it shreds with the "; limit, <<x>>" in the plugins line. Ie: --plugin "Tickets=query,Status='deleted';limit,0" Limit of 0 means everything. But you could set that to 100 or 1000 and see how it affects your system and then make the call on how many to shred at a time. Brent
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
