On Fri, Dec 16, 2011 at 08:24:02AM -0500, mja...@guesswho.com wrote: > This may be a bug in the way attachments are handled in 4.0.4. > > We recently spun up a new instance of RT 4.0.2, then upgraded to 4.0.4. > Running on Centos 5.7 > using MySQL. Yesterday we were at ticket #53. A user sent an email last > night with an > attachment containing sql statements (a database backup). His ticket id is > #63. > > There aren't any intervening tickets. When I use the quick search for > example, and try to > load a ticket between 53-63, I get an error: > > RT Error Could not load ticket 57 (for example) > > The only thing I can think of is that some of the statements in the > attachment were acted on. > Is this possible?
What's in your RT logs? -kevin
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