I have rt4 installed manually in /opt/rt4 but when I ran dpkg I got: www:/etc/ssl/certs# dpkg --list | grep reques ii libapache2-mod-apreq2 2.08-5+b1 generic Apache request library - Apache modu ii libapache2-request-perl 2.08-5+b1 generic Apache request library - Perl module ii libapreq2 2.08-5+b1 generic Apache request library pc request-tracker3.6 3.6.7-5+lenny6 Extensible trouble-ticket tracking system pc rt3.6-db-postgresql 3.6.7-5+lenny6 PostgreSQL database backend for request-trac
Is that a potential issue? I tried removing request-tracker3.6 & rt3.6-db-postgresql but it failed ...? www:/etc/ssl/certs# apt-get remove rt3.6-db-postgresql Reading package lists... Done Building dependency tree Reading state information... Done Package rt3.6-db-postgresql is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 48 not upgraded. www:/etc/ssl/certs# apt-get remove request-tracker3.6 Reading package lists... Done Building dependency tree Reading state information... Done Package request-tracker3.6 is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 48 not upgraded. --Mark > This is on Ubuntu 11.10 Oneiric running reqest-tracker4 pinned with > apt preferences to "Precise" packages for version 4.0.4-1: > > root@web0:/etc/logrotate.d# dpkg --list | grep reques > ii request-tracker4 4.0.4-1 > extensible trouble-ticket tracking system > ii rt4-apache2 4.0.4-1 > Apache 2 specific files for request-tracker4 > ii rt4-clients 4.0.4-1 > mail gateway and command-line interface to request-tracker4 > ii rt4-db-sqlite 4.0.4-1 > SQLite database backend for request-tracker4 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012