On 16/01/12 18:19, Ruslan Zakirov wrote:
Hi,
Don't send the same request twice. You didn't get answer - probably
people don't know about solution you need, requested info is just
available through simple search.
There are no paging extension for ticket's history.
There are a few solutions to help keep history smaller. Google.
https://github.com/cloos/rt-extension-briefhistory
http://search.cpan.org/~cloos/RT-Extension-HistoryFilter-0.02/
Searching in archives would help you find more variants.
RT 4.0 has new feature to delay loading history.
On Mon, Jan 16, 2012 at 20:48, Daniel Garcia Mejia<dgar...@cesca.cat> wrote:
Hi,
I search in google and rt mailing list and I don't find any answer for my
question.
In my RT system, I have tickets that contain a lot of answer/comments and
sometimes it's very hard (cost too much time) to display the ticket.
Is there any possibility to split tickets in 2 pages when it reaches a
maximum number of messages / comment for display on a ticket?
Thanks
Best regards,
Daniel
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/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Científics i Acadèmics de Catalunya
Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgar...@cesca.cat
.......................................................................
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RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5& 6, 2012
Thanks Ruslan.
I think that a paging extension will be good new feature in next
version of RT 4.0.X , so that it's my suggestion!.
--
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/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Científics i Acadèmics de Catalunya
Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgar...@cesca.cat
.......................................................................
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
