On Thu, Feb 02, 2012 at 01:25:13PM -0500, Josh Narins wrote: > > On Tue, Jan 31, 2012 at 12:54:04PM -0500, Josh Narins wrote: > > > > On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: > > > > > I got partway along writing a Mail Plugin for RT3.8, but, > > > > somewhere along the way, I lost it. > > > > > > > > > > Can anyone point me to any documentation on them? My goal is > > to > > > > remove the endlessly > > > > > duplicating newlines of the quoted text on each reply to our > > > > tickets and to remove the > > > > > signatures. > > > > > > > > There is actually code in 3.8.10 or later to work around Outlook's > > > > bugs with newlines. > > > > > > I'm running 4.0.2 and still have the problem. > > > > Please followup with some sample data to rt-bugs? Thanks > > Sure. What data do you actually want? I'm happy to run any sort of > query. I found a ticket with no business-sensitive information that > has the problem.
I suspect the most useful thing is reconstructing from the Attachments table email that can be shoved through rt-mailgate so they can be added to the existing tests for the newline removal. -kevin
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