Sounds like you have yourself set as the admincc of the queue? It was
something I noticed when I started using rt. Turned it off as we
started to add more and more users simply because I was getting tons of
emails about tickets I had nothing to do with.
-Matt
On 02/09/2012 4:25 AM, Martin Petersson wrote:
Hello,
I wonder how to stop RT from sending out two emails?
I get one confirmation message that you have this ticket nr and so on
and that's ok but one do also get a message that showing me what I
wrote. Can I turn that off somehow?
Med Vänliga Hälsningar/Best Regards
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Martin Petersson
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::_www.uanet.se <http://www.uanet.se/>_
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* Boston March 5 & 6, 2012
