Hi,
I was searching about this theme and I read that at now there is no
exist any script that check for any ticket that have passed the due date
and ,later, put the ticket in 'stalled'.
I have read that it would be possible with rt-croontol, but that would
have to search all open tickets, new ,etc ... and if that were true, if
our database has a large volume of tickets would be very inefficient not?
What module would be used in rt-croontol to search for these tickets?
There is some example?
Best regards
Dani
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/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Científics i Acadèmics de Catalunya
Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgar...@cesca.cat
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