On 02/23/2012 07:58 AM, Matthias Henze wrote: > when a reply is sent by email the ticket id in the subject looks like > [hos.name #213] - how can i replace the host name with "Ticket"
You don't want to do this because it means your RT might interact poorly with another RT. Please read the section about $rtname by running the command: perldoc /opt/rt4/etc/RT_Config.pm Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
