On Thu, Mar 8, 2012 at 19:24, Arthur Rance <arthur_ra...@hotmail.com> wrote: > Hello, > > > Is it possible to send a mail to a customer ? How ? By creating a ticket > with the customer as requestor ? as CC ? What would you do ?
By creating a ticket with the customer as requestor. > > > > > -- Best regards, Ruslan.
