Hi,

Our RT instance is rather large (> 5 million tickets) and I wondered if any users have had to deal with a RT database this size and if so, how they scaled their infrastructure as a result.

Right now, the web portion is hosted on a cluster and really, this part doesn't worry me at all. I am really curious what are our options to get the best possible database performance at this point.

A thought we had was to split reads and writes since we have significantly higher demand for read operations and they can be scaled/load-balanced with relative ease. Has anyone attempted to do this ? RT doesn't seem to be able to do this out of the box.

Do you otherwise have other recommendations ?

Thanks !
--
*David Moreau Simard*
/IT Specialist/

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