> Please - keep list replies on the list. Sorry, will do.
Thought I had this licked, but now as I build a *clean* production image, I'm running into the same error again.. $ cat mbox | /usr/bin/rt-mailgate --queue general --action correspond --url http://rt.myserver.com /rt -debug /usr/bin/rt-mailgate: temp file is '/tmp/Dm_pceG62x' /usr/bin/rt-mailgate: connecting to http://rt.myserver.com/rt/REST/1.0/NoAuth/mail-gateway An Error Occurred ================= 302 Found /usr/bin/rt-mailgate: undefined server error Grep all my logs for what happens at the same time and.... apache2/access.log: rt.myserver.com - - [14/Mar/2012:14:05:33 -0700] "POST /rt/REST/1.0/NoAuth/mail-gateway HTTP/1.1" 302 715 "-" "libwww-perl/6.04" mail.info: Mar 14 14:05:33 RT-PROD-SVR postfix/qmgr[4393]: 17286120B94: from=<mym...@mycompany.com>, size=7604, nrcpt=1 (queue active) mail.info: Mar 14 14:05:33 RT-PROD-SVR postfix/local[29538]: 88DCB1207CF: to=<qu...@rt.myserver.com, relay=local, delay=81689, delays=81689/0.01/0/0.31, dsn=4.3.0, status=deferred (temporary failure. Command output: /usr/bin/rt-mailgate: temp file is '/tmp/3JQL31W2oY' /usr/bin/rt-mailgate: connecting to http://rt.myserver.com/REST/1.0/NoAuth/mail-gateway An Error Occurred ================= 302 Found /usr/bin/rt-mailgate: undefined server error ) rt3.log shows nothing but: [Wed Mar 14 15:56:08 2012] [error]: gpg: error reading key: secret key not available (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2078) Which is from earlier. /etc/aliases: # See man 5 aliases for format postmaster: myroot help: "|/usr/bin/rt-mailgate --queue general --action correspond --url http://rt.myserver.com/rt -debug" comment: "|/usr/bin/rt-mailgate --queue general --action comment --url http://rt.myserver.com/rt -debug" I've got the following in my httpd.conf <Directory /usr/share/request-tracker3.8/html/NoAuth/*> AllowOverRide None Satisfy Any </Directory> <Directory /usr/share/request-tracker3.8/html/REST/1.0/NoAuth/*> AllowOverRide None Allow from all Satisfy Any </Directory> <Location "/rt/NoAuth/"> Order allow,deny Allow from all Satisfy Any </Location> <Location "/rt/REST/1.0/NoAuth/"> Order allow,deny Allow from all Satisfy Any </Location> Logging options in RT_SiteConfig.d ## Logging Options # From lowest to highest priority, the levels are: # debug info notice warning error critical alert emergency Set($LogToSyslog, 'info'); Set($LogToScreen, 'warning'); # log to /var/log/rt3.log Set($LogToFile, 'debug'); Set($LogDir, '/var/log'); Set($LogToFileNamed , "rt3.log"); On Fri, Feb 24, 2012 at 10:24:52PM +0000, Jourdan Perla wrote: > Fixed it. I was missing an Auth exclusion for the /REST/1.0/NoAuth > directory > > As for the RT logs, can't find them. And can't find out where they're > configured. Search in RT_Config.pm for the various Log config options and check their documentation. Then see what you have in your RT_SiteConfig.pm -kevin > > On 2/24/12 2:15 PM, "Kevin Falcone" <falc...@bestpractical.com> wrote: > > >On Fri, Feb 24, 2012 at 08:54:00PM +0000, Jourdan Perla wrote: > >> Install of RT3.8 on Ubuntu 10.4 LTS. > >> I'm getting that pesky "302 Found" error as I'm trying to push > >>mail into my queues using > >> rt-mailqueue. > >> I've done the usual Googling and wiki hunts, and I've run out of > >>options. > >> - Aliases are working fine, it's a rt-mailgate error. > >> - Plack is up to date (0.9985). > >> - There's no extra '/'. It's finding rt-mailgate fine. > >> - Not configured for SSL. That's on my to-do list, and if I need > >>to bump that up, I will. > >> Command : /usr/bin/rt-mailgate --queue myqueue --action > >>correspond --url > >> http://myserver.com/rt -debug < test.msg > >> Output: > >> /usr/bin/rt-mailgate: temp file is '/tmp/TykSIIvN17' > >> /usr/bin/rt-mailgate: connecting to > >>http://myserver.com/rt/REST/1.0/NoAuth/mail-gateway > >> An Error Occurred > >> ================= > >> 302 Found > >> /usr/bin/rt-mailgate: undefined server error > >> Thoughts? > > > >What's in the RT logs. > > > >What's your test.msg. > > > >Also, Plack is only used in RT4 > > > >-kevin > >-------- > >RT Training Sessions > >(http://bestpractical.com/services/training.html) > >* Boston — March 5 & 6, 2012 >