On 03/16/2012 9:35 AM, Thomas Smith wrote:
Hi,
I would like to search for all tickets updated yesterday by a particular user--I see the
option to search "Last updated by", but this will only show if a given user was
the last to touch a ticket.
Is there a way to search for all tickets that were updated by a given user on a
given day?
~ Tom
Click on new search.
You can select all your options on the left if your more comfy.
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LastUpdatedBy = 'user' AND Updated = '2012-03-15'
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However I dont think it will work once it has been updated by someone
else. ie, Ticket1: Thing1 updated it yesterday because of an invoice
received, Thing2 updated it today because of the items received. Ticket
one will then be excluded because it was updated today by a different user.
-Matt
