On 03/20/2012 07:15 AM, Diego Roccia wrote: > I have RT4.0.5 with RT::Authen::ExternalAuth, and I'm experiencing exactly > this problem > > http://lists.fsck.com/pipermail/rt-users/2011-May/070489.html > > 1 - u...@domain1.com send an email -> the user is created and the ticket > opened > 2 - u...@domain2.com send an email -> the user is not created and the ticket > not opened, because of the "Name in use" problem
Did you read the rest of the thread? Click the Next Message link a few times. You are probably matching users based on the realname or something else equally non-unique. Send your config to the list. > my question is: is possible to have unprivileged users created without > stripping the @domain.tld part? Yes, that's the default behaviour.