On 03/20/2012 04:59 PM, UnixMan wrote: > ahh - here it is again with the right case : > > mysql> select Name from Queues; > +------------------------------------+ > | Name | > +------------------------------------+ > | A General Request | > | Approvals |
Someone renamed your ___Approvals queue to Approvals. RT's approvals workflow won't work for you if you do that. You should rename it back to ___Approvals (three leading underscores) before doing the upgrade to 4.0.5.