On Thu, 22 Mar 2012, Dallas Wisehaupt wrote:
On Thu, 22 Mar 2012, Kevin Falcone wrote:
I've not encountered that behavior with rt-mailgate. We see it
sometimes with misconfigured users and the SelfService interface.
Can you show the history of a relevant ticket? You'll also want to
review any custom Scrips or MailPlugins or other customizations.
-kevin
[snip]
Where should I be looking for oddities on my user account?
Dallas
Aha! I found it. I had a queue set up for testing that was disbled and
it had my address in for the Reply Address. This caused an error that
was reported on the web interface when I attempted to create a ticket
through the web interface. Removing that address from the queue fixed it
up.
Dallas
