Hello, I created two custom fields called "Customer ID" - one is for Ticket object, while the other is for User. The name is not unique, but these are two different CFs with different identifiers. In a callback I need to figure out the appropriate field id depending on the context - whether a ticket or a user details are being displayed. However the normal interface does not really seem to allow that. In RT::CustomField, LoadByName() only takes field name and optionally also queue name/id(?). The effect is that LoadByName(Name => 'Customer ID') always loads the "first" CF it finds by the name 'Customer ID', which does not necessarily mean the right one. Is there any other way around it or do I really need to loop through all the CFs as RT::CustomFields comes with LimitToLookupType(), which might allow looping through RT::Queue-RT::Ticket or RT::User fields as needed.
Maciek