I resolved the issue by copy the image file to /opt/rt4/local/html/NoAuth/images/bpslogo.png
the image file is less than 1 MB (don't know if that is a database problem). Thanks every one for helping me . -Arun On Thu, Mar 29, 2012 at 11:19 PM, Kevin Falcone <falc...@bestpractical.com> wrote: > On Thu, Mar 29, 2012 at 08:28:03PM +0530, Arun ragini wrote: >> I'm trying to change the logo through xxxx/Admin/Tools/Theme.html , >> but when I click upload just waits and waits the clears the upload and >> stops. >> >> Any idea what;s happening. I'm not running under any webserver running >> the RT through RT Server on port xxxx > > You don't say what database you're using, there was a bug with large > logo files and MySQL that will be resolved when we release 4.0.6. You > may be fine just using a smaller version of your logo for now, or you > may need to apply the database upgrade. > > -kevin -- www.opensourcer.net