[rt-users] Adding New Transaction from scrip

[Kory Prince]

Hello all, Using a custom scrip action, I send sms messages to the new owner of a ticket when they are assigned a ticket (On Owner Change.) I have researched on the web, browsed this mailing list, and went through the perldoc of Ticket.pm, Transaction.pm, etc. I cannot find a way to simply add a transaction to the history of the ticket. For example the ideal thing to be able to  do would be to add a new transaction like when it says: The RT System Itself - Outgoing email recorded and attaches the message. I would like it to say The RT System itslef - Outgoing SMS recorded or something similiar and attach the sms message. But all I absolutely need is to be able to somehow record in the history that the message was sent. From looking at the code, it seems that I should not create a transaction object directly but use ticket methods to do so, but I don't see any ticket methods that will create a new transaction! If anyone can offer some help, or a step in the right direction, I would appreciate it. Kory Prince Bullard ISD