On Thu, May 3, 2012 at 7:19 PM, Michael Newland <michael.newl...@timco.aero> wrote: > Hello all, > > > > I have created several customized fields. What I would like to do is > customize the view on my main RT page to include those fields. The one in > particular is the tickets assigned to me. As I go to Edit > Display Columns >> I do not see any of my customized fields listed in the options. Is there > a way I can get this added?
If custom fields are not global then you have to limit by queue or use advanced tab to add a custom field to format string. -- Best regards, Ruslan.