On 15 May 2012, at 16:32, Mister IT Guru wrote:
Hi guys,
I know I've lurked on the list for years, but I've never really ever
had a problem with RT. Until now, I've been asked to change the domain
name for an RT instance, and I'm thinking, this is going to be a bad
day! Does anyone have any advice if this is possible?
It should work just fine. We routinely dump our production DB and reload
it into our test server and don't get breakage. It's all about getting
RT_SiteConfig.pm right. The settings that you are likely to need to
change are Organization, RTAddressRegexp, SendmailArguments,
CorrespondAddress, CommentAddress, WebDomain, and rtname. Or maybe just
a few if you've parameterized some of those from rtname or Organization.
