Hi my management have come up with this new requirement, apparently this is unavailable What they want is, once a ticket gets moved to a deferent queue which the ticket requester is not a part of, can the requester still look in to the ticket (status of the ticket) without having permission to the current queue Thanks and regards
- [rt-users] requester to check status of a ticket Asanka Gunasekera
- Re: [rt-users] requester to check status of a ticke... Ruslan Zakirov