Hi. I just upgraded our RT install from 3.8.10 to 3.8.12. After this RT was unable to send e-mail messages with the default outgoing mail setting (sendmailpipe). I change mail command to sendmail (and removed -t from mail arguments), and then it works. In the logs it looks like it was trying to use sendmail even before I changed it, but with the -t option?
Errors in apache error log: [Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1437.7276-6...@deltamanagement.se> #7276/171323 - Scrip 61 On Correspond Notify Requestors and Ccs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302) [Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1437.7276-6...@deltamanagement.se> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:353) [Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1979.7276-...@deltamanagement.se> #7276/171323 - Scrip 5 On Correspond Notify AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302) sendmail: fatal: No recipient addresses found in message header [Thu Jun 14 08:34:44 2012] [crit]: <rt-3.8.12-20809-1339662884-1979.7276-...@deltamanagement.se>: Could not send mail with command `/usr/sbin/sendmail -oi -t`: program unexpectedly closed pipe at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 451, <GEN77> line 20. Stack: [/opt/rt3/bin/../lib/RT/Interface/Email.pm:451] [/usr/lib/perl5/5.8.8/i386-linux-thread-multi/IO/Handle.pm:401] [/usr/lib/perl5/site_perl/5.8.8/MIME/Decoder/NBit.pm:151] [/usr/lib/perl5/site_perl/5.8.8/MIME/Decoder.pm:259] [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1889] [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1859] [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1772] [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1832] [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1772] [/opt/rt3/bin/../lib/RT/Interface/Email.pm:458] [/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:309] [/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:129] [/opt/rt3/bin/../lib/RT/ScripAction_Overlay.pm:238] [/opt/rt3/bin/../lib/RT/Scrip_Overlay.pm:477] [/opt/rt3/bin/../lib/RT/Scrips_Overlay.pm:205] [/opt/rt3/bin/../lib/RT/Transaction_Overlay.pm:188] [/opt/rt3/bin/../lib/RT/Record.pm:1457] [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:2187] [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:2099] [/opt/rt3/bin/../lib/RT/Interface/Email.pm:1521] [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt3/bin/../lib/RT/Interface/Email.pm:472) Regards, Johan Sjöberg Delta Management AB Tulegatan 30 113 53 Stockholm Sweden Phone: +46 8 501 125 09 Cell: +46 70 751 99 17 www.deltamanagement.se<http://www.deltamanagement.se/> [Description: http://www.deltamanagement.se/images/mailfooter_delta.gif] [Description: http://www.deltamanagement.se/images/climatecare_small.gif] Koldioxidneutral IT-drift El, kontorsvärme och tjänsteresor kompenseras med hjälp av ClimateCare
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