On 06/14/2012 10:25 AM, Karger, Amir wrote: > Ah, I didn't give enough detail. We have a bash script that runs a command > and emails RT with the results. This lets us record what we actually did > (and the stdout result) into the ticket without cutting and pasting from > our ssh window. But it's not going through the web interface. > > (It's your fault for giving us diverse UIs!)
We expose squelching via email headers. If you don't want RT to notify at _all_ about the email your command sends, add the following header: X-RT-Squelch: yes If you want to squelch a certain set of recipients RT might otherwise mail, include a header like: RT-Squelch-Replies-To: f...@example.com,b...@example.com