Hi, I am using 1 email address for 3 queues.
in fetchmailrc i can only specifiy one queue for that adress. so tickets are created in that queue, that's OK. When I create a ticket in another queue, the user gets the message but when he replies (with the correct subject-tag and ID), I don't get the answer into RT, I only get a socalled POSTMASTER-AUTO-FW of the incoming mail. Any idea what that could mean? Thanks Jeff