I have a queue with a custom field 'customer'. Now I would like to get a list showing the custom field name and the number of open tickets assigned to this customer . oder by the number of tickets
Currently I have a dashboard for each customer, but I cannot find a way how to sort the dashboards ( other thread).And having a saved search seems to make more sense to me. But how can I add create such a search ? Rolf Schaufelberger
