On Fri, Aug 17, 2012 at 11:23:21AM +0200, Martin Drasar wrote: > is it possible to access ticket object from MakeClicky callback? For > example, I have a callback that recognizes an IP and allows to perform > set of actions on click. And for one of that action, I need to have > current ticket subject. How can I get access to such information?
This sounds a lot like what RTIR is doing by using the ticket object which is passed to the callback. Have a look at the RTIR callback to get a sense of how to access it. -kevin
pgpikK0n6roUY.pgp
Description: PGP signature
