Hi, I'm having this same problem or at least an extremely similar one. Were you ever able to solve this?
Thanks! -- Daniel Farst IT Support Coordinator College of Arts and Sciences Case Western Reserve University daniel.fa...@case.edu On Tue, Mar 27, 2012 at 2:12 PM, JP White <jpwh...@hotmail.com> wrote: > I have a fresh install of RT 4.0.5 on a new server. I pointed this new > instance to an existing RT 4.0.2 database (after running the db upgrade > script). > > The problem I am having is that the query builder: > > Existing saved searches execute with no problems. All new searches end-up > URL encoded, thus fail to run and "0 results" are returned. For example, a > search like 'id = 12345' is getting executed as 'id%20%3D%2012345'. > > Once the query executes and returns nothing, a click on "Advanced" from > the results page will show the query and format as URL encoded strings... > nothing is getting decoded before execution. > > Configuration (Apache conf and RT_SiteConfig) are the same. > > Any ideas? I am completely at a loss. >