Hi all,
I'm trying to configure LDAP authentication on RT3.8.14 with RT-Authen-to-0.11 ExternalAuth authentication on an ACTIVE DIRECTORY. After having made the config RT_SiteConfig.pm, I raise the httpd. ----------------------------------------------------------------------------------------- When I authenticate on the login page I get the following message: ----------------------------------------------------------------------------------------- "An internal RT error has occurred. Your administrator can find more details in RT's log files." ---------------------------------------------------- In rt.log I have the following messages: ---------------------------------------------------- [Fri Sep 21 07:18:45 2012] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:186) [Fri Sep 21 07:18:45 2012] [debug]: Calling UserExists with $username (myuser) and $service (My_LDAP) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:227) [Fri Sep 21 07:18:45 2012] [debug]: UserExists params: username: myuser , service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:299) [Fri Sep 21 07:18:45 2012] [error]: Not a HASH reference at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm line 311. (/opt/rt3/bin/../lib/RT/Interface/Web/Handler.pm:277) ------------------------------------------------------------------------------------------ Note: With tcpdump, I do not see any request sent to the LDAP server ------------------------------------------------------------------------------------------ ------------------------------------------------- Below is a part of RT_SiteConfig.pm ------------------------------------------------- Set($ExternalAuthPriority, [ 'My_LDAP' ] ); Set($ExternalInfoPriority, [ 'My_LDAP' ] ); ### Enable/Disable LDAP services Set($LdapExternalAuth, 1); Set($LdapExternalInfo, 1); Set($WebExternalAuth , '0'); Set($ExternalServiceUsesSSLorTLS, 0); Set($AutoCreateNonExternalUsers, 1); Set($ExternalSettings, {'My_LDAP' => { 'type' => 'ldap', 'server' => 'x.x.x.x', 'user' => 'cn=sync-rt,dc=corp,dc=omt,dc=lcl', 'pass' => 'xxxxxxxx', 'base' => 'dc=corp,dc=omt,dc=lcl', 'filter' => '(&(objectClass=user)(samaccounttype=805306368)(objectCategory=person)(cn=*))', 'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)', 'tls' => 0, 'ssl_version' => 3, 'net_ldap_args' => [ version => 3 ], 'group' => 'ou=OU_utilisateurs,dc=corp,dc=omt,dc=lcl', 'group_attr' => 'member', 'attr_match_list' => [ 'Name', 'EmailAddress'], 'attr_map' => [ 'Name' => 'cn', 'EmailAddress' => 'mail', 'Organization' => 'physicalDeliveryOfficeName', 'RealName' => 'cn', 'ExternalAuthId' => 'samaccountname', 'Gecos' => 'samaccountname', 'Address1' => 'streetAddress', 'City' => 'l', 'State' => 'st', 'Zip' => 'postalCode', 'Country' => 'co', 'WorkPhone' => 'telephoneNumber' ], }, } Do you have an idea of the problem? Thank you for your help Laurent -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs