On 09/25/2012 11:15 AM, Maciej Dobrzanski wrote: >> seem to find anything. Is there a setting/permission I need to change to >> allow content to be created? >> This would really make our system pop if I could get this working. > > Articles in RT is only a framework. The base functionality that you get out > of the box takes care of handling meta information and that's it. Everything > else is up to you. Essentially you need to create your own custom fields and > apply them to (classes of) articles, including the content field. It's > probably all described in the Wiki.
Not the wiki, but docs shipped with RT and now online: http://bestpractical.com/rt/docs/latest/customizing/articles_introduction.html -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs