Did you run the configure script in the new 4.0.7 with the same options
as 4.0.6?
Also, did you clear your mason cache and restart the server after upgrading?
On 9/28/12 9:56 AM, Francesca Del Corso wrote:
Hi all, I recently upgrade my RT installation from 4.0.6 to 4.0.7 , I have
a 64 bit Centos 6.3 virtual machine with MySql ver 5.1.61, Apache/2.2.15,
FastCGI 2.4.6, sendmail 8.14.5, Perl 5.10.1.
After upgrading, when I logon to the system as root I cannot see any tabs in
the Menu (Home, Tickets, Tools, Logged in as root) so I can't logout or
doing a search; after creating a new ticket under General queue via RT web
page, I cannot write the body of the ticket if I am root, if I am a a simple
user I can. I try to reiniziale the database (make inizialize-database),
now I can write the issue in a new ticket if am logged as root but I still
cannot see the menu tabs.
I make also a clean RT 4.0.7 installation in the same environment and these
problems didn't happen.
What's the problem in the upgrade process?
Thank you for your attention
Francesca Del Corso
INFN Sez. Bologna
Via Irnerio 46, Bologna - Italy
--------
Final RT training for 2012 in Atlanta, GA - October 23 & 24
http://bestpractical.com/training
We're hiring! http://bestpractical.com/jobs
--
--------
Final RT training for 2012 in Atlanta, GA - October 23 & 24
http://bestpractical.com/training
We're hiring! http://bestpractical.com/jobs
