On 10/01/2012 06:13 PM, Sandra Wittenbrock wrote:
Hello,
I want to delete a particular user from RT. When I go to shredder, no
matter what I search for, only one user will show up as a candidate for
removal.
The RT install has hundreds of users imported from LDAP. I didn't see
any hints in the logs.
The message when I search for "name: m*" is "Objects list is empty".
There are at least 10 users whose name begin with "m", and they show up
when I look at the "Users" under the Configuration menu.
Thanks for any suggestions.
Cheers,
Sandra
Make sure that "status" says enabled in it.
--G.
--
Glenn E. Sieb
System Administrator
+1 201 809-4958
eFashionSolutions
80 Enterprise Avenue South
Secaucus, NJ 07094
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