Juanjillo, You can create or update a template to have the ticket link in it.
Kenn On Sat, Oct 6, 2012 at 3:51 PM, Juanjo <juanji...@gmail.com> wrote: > Any help? > El 01/10/2012 17:02, "Juanjo" <juanji...@gmail.com> escribió: > > Hi to all. >> >> When we create or assign a ticket the email that the user receive have a >> link to the ticket. >> But one response with email about the ticket make the user connecto to >> see it on the rt system. >> >> Coud i attach a link to the ticket in every email sended? >> >> Thanks >> Regards, >> >> -- >> Un saludo. >> Juanjo Corral >> > > > -------- > Final RT training for 2012 in Atlanta, GA - October 23 & 24 > http://bestpractical.com/training > > We're hiring! http://bestpractical.com/jobs > >
-------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
