On 10/16/2012 09:37 AM, Payam Poursaied wrote: > We have a serious problem with rt 3.8.8. I have created and HTML > template for auto reply as you could see below. When I send HTML email, > I got the autoreply in a good way, i.e. I got an HTML email as same as > what I sent to RT. But if there is any attachment, I will get plain text > email!
I believe, but am not certain, that this is related to the "multipart/related" MIME type in your "2-request-with-attach.eml" and is fixed in the 4.0 series of RT. You could spin up a 4.0 test instance somewhere to try it out. -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs