>TicketSQL does not support this. >You'll need to use the perl API to further limit.
Thanks Kevin, are there any examples you can point me at? I'm not a perl programmer, but have successfully hacked together bits & pieces in the past by working with other related examples & doco. Also when you say Perl API do you specifically mean an RT Perl API, or more generically, just Perl? If an RT : Perl API is there any doco on this and this area? Thanks, Chris -------- We're hiring! http://bestpractical.com/jobs