Hi, rt 4.0.8 installation and rt-mailgate script quite often cannot deliver message to rt because:
[pid 8672] write(2, "RT server error.\n\nThe RT server which handled your email did not behave as expected. It\nsaid:\n\nUnknown encoding 'iso-8859-8-i' at /usr/share/perl5/vendor_perl/RT/I18N.pm line 542\n\nStack:\n [/usr/share/perl5/5.12.4/Carp.pm:62]\n [/usr/lib/perl5/vendor_perl/5.12.0/i686-pld-linux-thread- multi/Encode.pm:189]\n [/usr/share/perl5/vendor_perl/RT/I18N.pm:542]\n [/usr/share/perl5/vendor_perl/RT/I18N.pm:214]\n [/usr/share/perl5/vendor_perl/RT/I18N.pm:210]\n [/usr/share/perl5/vendor_perl/RT/EmailParser.pm:282]\n [/usr/share/perl5/vendor_perl/RT/Interface/Email.pm:1433]\n [/usr/share/rt/html/REST/1.0/NoAuth/mail-gateway:61]\n\n", 621) = 621 iso-8859-8-i is actually valid encoding (http://en.wikipedia.org/wiki/ISO-8859-8-I) The question is - can rt be configured/changed that way it treats unknown charsets as ascii or utf8? I really prefer to have borked charset than to loose message. -- Arkadiusz Miśkiewicz, arekm / maven.pl -------- We're hiring! http://bestpractical.com/jobs
