On Sep 5, 2012, at 11:00 AM, Kevin Falcone wrote:
I'd suggest looking at what RTIR's IP address parsing routines are doing.
To revisit this, I was able to get a scrip that would pick up the first occurrence of an address using a loop, but it would not pick up other instances of a match.
In light of that, I suspect having RTIR_FindIP.pm pick up those IP addresses in transactions like RTIR would be less rickety and suck-prone for someone that isn't me one day having the unfortunate task of following in my shoes, but I'm not sure how to include that RTIR_FindIP.pm's logic in RT.
Is it better to: 1. implement RTIR_FindIP.pm's voodoo as a scrip 2. hook RTIR_FindIP.pm and its dependancies into my RT as a local plugin 3. some other non-wrong option that I don't know?
-------- We're hiring! http://bestpractical.com/jobs