Hi, We have a handful of RT installations on campus, and we'd like to merge them together, and we'd like to retain ticket history. That means that we need a way to import tickets from one system to another, keeping in mind that there may be duplicate ticket numbers involved. We're OK with ticket numbers changing - that's unfortunate, but unavoidable.
Is there any tool that allows us to import all the tickets (and comments, attachments, queues, groups, users, etc) from one RT system to another? -- Tim Gustafson t...@soe.ucsc.edu 831-459-5354 Baskin Engineering, Room 313A -------- We're hiring! http://bestpractical.com/jobs
