Hi Kevin, Thanks for your response.
Looking at /etc/httpd/logs/error_log, I see this entry: [...] [error] [client ::1] File does not exist: /opt/rt4/share/html/favicon.ico This leads me to believe that something went wrong with the installation ls -l /opt/rt4/share/html/ drwxr-xr-x. 10 root bin 4096 Nov 27 16:33 Admin drwxr-xr-x. 3 root bin 4096 Nov 27 16:34 Approvals drwxr-xr-x. 4 root bin 4096 Nov 27 16:34 Articles -rw-r--r--. 1 root bin 2263 Nov 27 16:33 autohandler drwxr-xr-x. 3 root bin 4096 Nov 27 16:34 Dashboards -rw-r--r--. 1 root bin 2285 Nov 27 16:34 dhandler drwxr-xr-x. 3 root bin 4096 Nov 27 16:33 Download drwxr-xr-x. 15 root bin 4096 Nov 27 16:33 Elements drwxr-xr-x. 4 root bin 4096 Nov 27 16:33 Helpers -rw-r--r--. 1 root bin 5163 Nov 27 16:33 index.html drwxr-xr-x. 3 root bin 4096 Nov 27 16:34 Install -rw-r--r--. 1 root bin 2231 Nov 27 16:33 l -rw-r--r--. 1 root bin 2188 Nov 27 16:33 l_unsafe drwxr-xr-x. 5 root bin 4096 Nov 27 16:34 m drwxr-xr-x. 9 root bin 4096 Nov 27 16:34 NoAuth drwxr-xr-x. 2 root bin 4096 Nov 27 16:34 Prefs drwxr-xr-x. 3 root bin 4096 Nov 27 16:33 REST drwxr-xr-x. 3 root bin 4096 Nov 27 16:33 Search drwxr-xr-x. 5 root bin 4096 Nov 27 16:33 SelfService drwxr-xr-x. 5 root bin 4096 Nov 27 16:33 Ticket drwxr-xr-x. 2 root bin 4096 Nov 27 16:34 Tools drwxr-xr-x. 2 root bin 4096 Nov 27 16:33 User drwxr-xr-x. 3 root bin 4096 Nov 27 16:33 Widgets Does this look OK? Thanks in anticipation. Regards, Walid -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: quinta-feira, 29 de Novembro de 2012 16:52 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] FW: RT 4.0.8 + Fedora 16 - Almost There On Wed, Nov 28, 2012 at 01:56:18PM +0000, Walid Haider wrote: > I have tried to follow the instructions in order to configure RT to work with > Apache 2 + mod_perl but surely, I am missing some configuration and cannot > figure out what it is. It's worth checking your error logs and possibly dialing Apache's error log up to debug if you think there are weird problems. You don't really need to make these two global changes > Any help would be much appreciated. > > #DocumentRoot "/var/www/html" > DocumentRoot "/opt/rt4/share/html" > # > # This should be changed to whatever you set DocumentRoot to. > # > #<Directory "/var/www/html"> > <Directory "/opt/rt4/share/html"> Since you're setting DocumentRoot in your VirtualHost directive -kevin ----- Não foram detectados vírus nesta mensagem. Verificado por AVG - www.avg.com Versão: 2013.0.2793 / Base de dados de Vírus: 2629/5906 - Data de Lançamento: 11/19/12 A Base de dados de Vírus interna está desactualizada. -------- We're hiring! http://bestpractical.com/jobs