Problem sorted. For some reason I forgot to run (or assumed I had already run) ./configure, so once I ran this first before the make testdeps and make fixdeps, it worked...
Thanks for your help. Kind regards, Nicôle -----Original Message----- From: Nicôle Layne-Balram Sent: Thursday, December 27, 2012 9:15 AM To: 'Ruslan Zakirov' Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Invalid group error on "make upgrade" I believe the correct group is www-data instead of www: # ls -l /opt/rt4/etc total 176 -r-------- 1 root www-data 770 2012-07-05 16:07 acl.mysql -r-------- 1 root www-data 27 2012-07-05 16:07 acl.Oracle -r-------- 1 root www-data 2129 2012-07-05 16:07 acl.Pg -r-------- 1 root www-data 23556 2012-07-05 16:07 initialdata -r--r----- 1 root www-data 71159 2012-07-05 16:07 RT_Config.pm -rw-r----- 1 root www-data 2241 2012-07-05 16:01 RT_SiteConfig.pm -r-------- 1 root www-data 16384 2012-07-05 16:07 schema.mysql -r-------- 1 root www-data 14014 2012-07-05 16:07 schema.Oracle -r-------- 1 root www-data 15437 2012-07-05 16:07 schema.Pg -r-------- 1 root www-data 12642 2012-07-05 16:07 schema.SQLite What's the best way to change this in the make upgrade? Is "./install-sh -m 0755 -o root -g www -d /opt/rt4/etc" the only command run, where I can just replace www with www-data? Kind regards, Nicôle -----Original Message----- From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of Ruslan Zakirov Sent: Monday, December 24, 2012 1:53 PM To: Nicôle Layne-Balram Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Invalid group error on "make upgrade" On Mon, Dec 24, 2012 at 9:55 PM, Nicôle Layne-Balram <nla...@telebarbados.com> wrote: > Thanks for responding, > > Top & Ps didn't tell me much so I tried apache as the group, and when that > didn't work, I tried root and ran the command directly and that did > something, but I think it made things worse: > > root@rt:/home/<user>/rt-4.0.8# ./install-sh -m 0755 -o root -g apache > -d /opt/rt4/etc > chgrp: invalid group: `apache' > root@rt:/home/<user>/rt-4.0.8# ./install-sh -m 0755 -o root -g root -d > /opt/rt4/etc root@rt:/home/<user>/rt-4.0.8# > > Apache logs: > [Mon Dec 24 17:43:07 2012] [error]: mkdir > /opt/rt4/var/mason_data/obj/1972688873: Permission denied at > /usr/local/share/perl/5.10.1/HTML/Mason/Compiler/ToObject.pm line 107 > (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208) Why don't you check apache's config. User and Group directives. > > Kind regards, > Nicôle > > -----Original Message----- > From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On > Behalf Of Ruslan Zakirov > Sent: Monday, December 24, 2012 12:59 PM > To: Nicôle Layne-Balram > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Invalid group error on "make upgrade" > > On Mon, Dec 24, 2012 at 8:40 PM, Nicôle Layne-Balram > <nla...@telebarbados.com> wrote: >> I'm running into the following error when upgrading from 4.06 to 4.08. >> >> All dependencies have been found, but when I run "make upgrade" it errors >> out with the following after re-checking dependencies: >> >> ./install-sh -m 0755 -o root -g www -d /opt/rt4/etc >> chgrp: invalid group: `www' >> make: *** [config-install] Error 1 >> >> Any ideas? I may have to check which group/user this instance runs apache >> with? > > Probably it's apache/apache, check httpd.conf or ps/top output. > > >> >> Kind regards, >> Nicôle >> >> >> >> > > > > -- > Best regards, Ruslan. > -- Best regards, Ruslan.